Freezer not holding temperature or building up frost? I repair standalone upright and chest freezers in Fort Collins. I do not work on walk-in freezers.
I repair upright and chest freezers across all major brands. Typical work covers defrost heaters and defrost thermostats, evaporator and condenser fan motors, cold-control thermostats on chest freezers, start relays and PTC overloads, door gaskets, and sealed-system refrigerant work under my EPA 608 Type I certification. A clogged defrost drain in an upright freezer is the single most common service call and I carry the tools to clear and re-route it. Samsung French-door paired upright freezers have a documented rear-evaporator ice-buildup issue covered by a class action settlement, and LG linear-compressor units from 2014 to 2019 fall under their own settlement. I do not work on walk-in freezers.
Before you call, a few things are worth a quick try. If any of these fixes it, you save a service call. If not, give me a ring.
Close the door on a bill. If it pulls out with no resistance, the gasket is failing. Do not try to re-glue a gasket.
Pull off the back panel grille or check underneath. Vacuum dust and pet hair every 6 to 12 months. Do not pull out built-in uprights; you can crush drain lines behind them.
Air circulation matters more than most people realize. Do not overpack a freezer that just defrosted.
Unplug the unit, move food to coolers, leave the door open with towels down for 24 hours. Never chip at ice with a knife or screwdriver. Puncturing the evaporator ruins the freezer.
Clicking every 3 to 5 minutes with no cooling points to a failed start relay. Do not attempt to jump-start the compressor.
A few signals mean stop using the appliance and call a technician. If you see or smell any of these, unplug the unit and reach out.
Average Service Life
16 years
Range is 10 to 20 years. Chest freezers typically outlast uprights by 3 to 4 years because of simpler mechanics. Apply the 50% rule: if the repair is more than half the price of a new unit, replace. Sub-Zero columns routinely run 20 to 25 years with parts support. A sealed-system failure past year 12 is almost always a replacement decision, and chest freezers tilt toward replacement earlier because the replacement cost is low.
I service all major brands. If I can get the parts, I can fix it. Samsung, LG, Whirlpool, GE, KitchenAid, Maytag, Bosch, and more. No brand is too obscure.
Parts & Labor Warranty
Up to 1 year labor, parts warranty varies
4.3★ Google Rating
35+ verified reviews
Owner-Operated
I handle every repair personally
Jake, Owner & Technician
